Amazon’s "Delete You!" Tactics Creates Other Opportunities, but Will It End in Global Thermonuclear War? Or Just a Lawsuit Against Jobs, Apple, and the Publishers?

By Stephen Windwalker

This is ugly, for now.

The no-holds-barred Kindle pricing struggle between Amazon and one of the world’s largest publishers, MacMillan (and its dozens of imprints) continues. The huge headline remains the same:

Amazon Deletes Buy Button 
From Thousands of MacMillan Titles 

But now some of the backstory is beginning to unfold, and we’ll continue to hear more of the details in the coming days. MacMillan CEO John Sargent has taken the uncommon step of releasing a somewhat self-serving open letter that makes it clear that Amazon stopped shipping all MacMillan print and ebook editions only after MacMillan unilaterally imposed a total transformation of pricing and terms for editions to be sold in the Kindle Store. It’s interesting reading, and it quickly becomes clear that this is no petty spat: it is the continuing high-stakes unfolding of the major book business story of the past few months, one that may well end up in serious litigation and could spell doom for some key players.

It’s clear that, along the way, even if only temporarily, there will be surprising winners and losers:

  • For starters, both Amazon and MacMillan are sure to be short-term revenue losers.
  • Short-term winners will include Barnes & Noble, the major book club operations, thousands of independent booksellers whose stores are well-stocked with MacMillan titles, any Amazon Marketplace third-party sellers who similarly have good MacMillan inventory, and distributors like Ingram and Baker & Taylor.
  • Authors with MacMillan contracts are sure to be short-term losers, but those authors who have the freedom to begin dealing directly with Amazon and the Kindle publishing platform hold a powerful trump card that could soon lead them to the land of direct 70 percent royalties.
  • Apple, whose share price has fallen a stunning 12 percent since its iPad announcement Wednesday, will be a winner in terms of short-term buzz, but without any iPads to ship or iBooks to sell yet, it remains to be seen if that buzz will turn into dollars.
  • Lawyers will do pretty well with this by the time the story plays out. Of course, with enough lawyers involved, it may never play out.
  • And last but not least, we as citizens of Kindle Nation, and book buyers in general, may suffer some from fewer reading choices in the short run, but it is likely that in the long run the result of the war and the underlying transformations taking place in the book business — and perhaps (see below) our own action — will be that more and more books will be made available to read on the Kindle and other devices, and that their prices, even if they are bumped up in the short term, will settle back to the $9.99 range for new-release bestsellers.

There is a long history of serious struggle between trade book publishers and retailers. Such struggles are not generally marked by open, transparent communication from the publishers or, for that matter, from the retailers. When the rubber really hits the road on this chapter of such struggles, one hopes that due attention will be paid to the utter ridiculousness of the notion that, with the actual discounted pricing of most sold units of new release hardcovers ranging between $12 and $18, it is somehow fair or justifiable to charge $12.99 to $14.99 for ebook editions that have no significant production, warehousing, return, or fulfillment costs.


Indeed, such prices could only come about in a seriously manipulated marketplace.

For now it is very clear that Amazon’s move late Thursday to delete the buy button from MacMillan’s titles amounts to a preemptive deployment of “the nuclear option” in this struggle, and it’s not surprising that it has caused a great din of whining on the part of MacMillan and its authors, most of whom seem to be marching in lockstep with MacMillan CEO Sargent whether it is in their long-term interests or not. And I will admit here that Amazon’s “Delete You” move is a bit troubling, for the moment.

But that is partly because it is not yet clear to me what Amazon’s next move will be. As a reader and a minor functionary in Kindle Nation, I want the next moves to lead to a situation where all titles are available in the Kindle Store, and where something close to the $9.99 price point is preserved.

Let’s be clear that none of this would be happening were it not for Apple’s launch of the iPad, and more importantly, were it not for Apple’s recent “negotiations” with publishers in which Apple promised them it would give them a place to sell their ebooks for $12.99 to $14.99. The underlying, anti-consumer shadiness of that deal with the devil seems especially evident in the imprompu interview where Jobs smugly assured journalist Walt Mossberg that “the prices will be the same” between the Kindle Store and the iBooks store:

The more I watch that interview, the more I believe that it is being watched with surpassing frequency on the computer screens in and around Jeff Bezos’ office at Amazon, and especially on the displays of Amazon’s top anti-trust lawyers. If this week’s “Delete You” tactic was the nuclear option, perhaps we should be preparing for the next phase, Global Thermonuclear War, in which Amazon sues Steve Jobs, Apple, and one or more publishers for colluding to fix — and raise — prices for ebooks. 

If I were managing that campaign, I’d consider another step first: I’d ask Kindle owners to join Amazon in any such anti-collusion lawsuit, because it is us whose right to read is being infringed upon by this collusive conspiracy, and who would suffer if Apple and the publishers were to succeed in manipulating the marketplace so as to raise the prices of ebook new releases by 30 to 50 percent.


But come to think of it, why should we wait for Amazon to initiate such an action? If you’d like to join other Kindle Nation citizens as a plaintiff in such an action, or if you are an attorney who is interested in offering your services, I hope you will add a comment below or send an email to kindlenation@gmail.com.

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8 Responses to Amazon’s "Delete You!" Tactics Creates Other Opportunities, but Will It End in Global Thermonuclear War? Or Just a Lawsuit Against Jobs, Apple, and the Publishers?

  1. Velia Amparo Rivas on January 31, 2010 at 7:58 am

    I will join the Anti-Collusion Lawsuit as a Kindle Nation citizen. Precisely because what Stephen mentions is right: ebook editions have no significant production, warehousing, return, or fulfillment costs.

  2. Jim Carlson on January 31, 2010 at 10:05 am

    To illustrate the point that Stephen Windwalker makes, visit Google and search for "steps in publishing a book." Choose at random any one of the several Websites listed. I went for http://www.wheatmark.com/steps-to-publishing-a-book.cfm. After several paragraphs of advice they write, "After the layout phase, an electronic file of the book will be sent back to the author."

    No doubt, e-books change the landscape. Since there's little absolute (vs. relative) value in the world the sellers get to make the rules and charge what they want. To protect its markets Amazon is doing what it can to fight back.

  3. Ginnia on January 31, 2010 at 10:13 am

    I will NOT pay more than $9.99 for ANY e-book EVER!! Before I purchased my Kindle, I never bought books — all my reading came from our local library. Macmillan will only get any of my money thru e-books for <= $9.99. If I have to wait several months to read a best seller from a favorite author, so be it. Living on a fixed income is one reason, but it's just the principle of the matter. And the iPad isn't even an e-reader!!! Maybe I won't buy anymore Apple products either….

  4. Donna on January 31, 2010 at 10:48 am

    Although this stuff raises my hackles (do I have hackles?), and along with your informed and always insightful blog entry today Konrath also voiced his thoughts and I agree with both of you.

    It also rings true to me that these are good things happening to publishing right now. I say this because there's dialog and questioning and actions being taken. Without those things, changes would never occur. Writers and readers and book sellers and publishers need full awareness in order for solutions to evolve in the face of this changing world.

    The rhetoric surrounding this war is insignificant compared to the outcome. This Kindle Nation citizen fully supports whatever it takes to find equitable solutions.

  5. Karen on January 31, 2010 at 12:02 pm

    I won't pay more than $9.99 for an e-book. I would just buy the paper version which has the additional advantage that it can be passed around to family and friends/

  6. JERRY on January 31, 2010 at 12:02 pm

    After thinking over the situation, and upon arriving at a thoughtful conclusion I would ask where is the incentive for buying a book at the current price especially when I buy books in print Through Amazon at the most favorable prices that used books can bring. I can't do the same with e-books. why pay more than what is charged by Amazon at $9.99 or thereabouts. for a book that has no resale price. Besides, I am in doubt of the Honesty of doing business in the way that is reported in the Kindle Nation story.

  7. Dana Marshall/DanaWheels on January 31, 2010 at 3:53 pm

    Considering that what Jobs just said MIGHT be construded to mean that Amazon would raise the price of their books, as a disabled person, that's a violation of a medium that I use to live my life. I can NOT use a print book. Stop. End of story. It's either e-books or nothing. Having Apple tell Amazon what price they can set for MY enjoyment, when I decide to buy a Kindle book and not an iPad book smacks of Nazi Germany to me.

  8. Anonymous on February 1, 2010 at 8:54 am

    I am not happy about the prospects of paying more than $9.99 for an e-book (for heaven's sake!), however, it's a moot point, because I simply won't do it. That said, it seems to me that Kindle users joining a lawsuit is not the answer. The fact is that it's a free market, and that MacMillan can set their prices at any price point they want. But it's not like we consumers don't have power–such high prices won't last long if we refuse to pay them. And that is what Kindle users should unite to do–refuse to pay that much for any e-book. If I pay more than $10, I'm going to have a HARD COPY.

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