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Is It Just an Early Morning Mirage? New Associates Page Suggests Amazon May Be About to Unleash Powerful Force in Marketing Kindle Content

By Stephen Windwalker

We won’t jump the gun on what we find on the Amazon website (at least in this case) until an announcement is made, but it is too pretty a picture not to share a screen shot from a page that is, after all, now available to any of Amazon’s 114 million customers.

Back on March 15, in a post entitled What’s in Store for the Kindle in 2010 and Beyond?, I shared a numbers of ideas for new Kindle initiatives, including this one:

  • Re-integration of Kindle content with Amazon Associates: Originally, beginning with the Kindle launch in November 2007, Amazon paid a 10 percent commission on links to all Kindle hardware, branded accessories, and content. This was much higher than the usual Amazon Associates commission of 4 to 8.5 percent, but early in 2009 Amazon zeroed out Kindle content commissions, presumably due to thin or negative Kindle book margins. Now, with intensifying competition with other ebook content providers and Kindle content margins rising to at least 30 per cent given changes in Amazon’s relationships with publishers, it would make good business sense for Amazon to re-establish Amazon Associates commissions for all content in the Kindle Store to drive more traffic there.

A few weeks earlier, I had emailed the same concept to an Amazon contact:

Now, as Amazon is positioned for better gross margins on Kindle content and also faces increasing content competition, it seems that the Amazon Associates program could again be very helpful in positioning Kindle content to maintain as much as possible of its current market share strength. Obviously this would be very much in my own self interest, but I wouldn’t waste my breath proposing it unless I thought there were good solid business reasons for Amazon to consider it.

Who knows whether this is just an early-morning mirage or something real that will merit a formal announcement in the next day or two? And if they knew, could they tell you?

If it is real, there are two very interesting things going on here:

  • Millions of Amazon Associates websites all over the world will soon be promoting their favorite books in the Kindle Store, unleashing an unparalleled marketing force for the Kindle Revolution, with which Amazon’s competitors have no comparable arrow, as yet, in their quivers. While many assume that Amazon Associates websites are limited to a few scruffy blogs here and there, they actually include many of your favorite authors, NPR and your local public radio state, your favorite online news sources, and many of the largest institutional and commercial online forces in the world.
  • There’s something else here that may be a slight atmospheric confirmation of our recent post to the effect that sales of the Kindle unit itself are doing just fine, despite all the predictions and reports of doom and gloom now that Steve Jobs has thrown his glove onto the field. While the screen shot and web page suggests that Amazon may be about to begin paying commissions of 4% to 8.5% for Kindle content, it also appears the commission being paid for Kindle hardware and certain Kindle accessories is actually being decreased from the very generous 10% that has been offered for the past 2 1/2 years to the standard 4% to 8.5%. It seems unlikely that Amazon would back off on its investment in Kindle hardware marketing if the hardware sales were flagging.

All this being said, I can be the kind of guy who, if you pour me half a glass of Sam Adams, I want a pitcher. While I would think it wonderful for Amazon to make all this a reality, it’s just the tip of the iceberg when it comes to all the ways in which Amazon could involve its most passionate evangelists — that’s you and me, brothers and sisters, as Kindle owners and Kindle content readers — in spreading the word. We do it already, but in the new Kindle 2.5 upgrade’s addition of Facebook and Twitter features, Amazon is taking a step toward making it more systemic. Where to go next? How about implementing the following ideas which we laid out two years ago in the first, #1 Kindle Store bestseller for 2008, The Complete User’s Guide To the Amazing Amazon Kindle:

The Golden Age of Kindle 2.0 and Beyond — Part 2

Kindle Owners as Kindle Sellers

This elegant idea is the brainchild of Joe Wikert, blogger extraordinaire who has a day job as an publishing executive at John Wiley. Have I added my own two or three cents to it? Of course I have.

And this smart column by Mary Schmich today’s Chicago Tribune is just one more indication that this is an idea whose time is here.

As with other early adopters, many Kindle owners tend to be somewhat evangelical buzz agents in spreading the word about the device and all it can do. I have to admit that when someone sees me out and about with my Kindle and asks about it, they better have 10 or 15 minutes to spare. Amazon has taken a couple of major steps in recognition of this propensity:
· A prominently displayed “See a Kindle in Your City” page on the Amazon website, promoting the concept of meet-ups in cities and towns all over the country so that Kindle owners can show off their Kindles to prospective Kindle buyers. Although one might expect some reticence to participate in this day and age, early indications are that it is becoming a popular feature.
· Right from the start, Amazon has offered a very attractive 10% Amazon Associates affiliate fee for all purchases from the Kindle store, including the Kindle itself. In other words, if you buy a Kindle through a link like this one embedded in my website, an email, or in any other content, Amazon will pay me 10% of your $359 purchase price. This can get lucrative in a hurry.
What happens when you combine these two initiatives? You get Joe Wikert’s idea, and it is a keeper. Kindle owners are already carrying a lot of water for Amazon via word-of-mouth enthusiasm about how much they love their Kindles, and all Amazon would need to do to return a little love (and, in the end, greatly multiply the love they get back), would be, in Joe’s words, to provide “something as bare-bones as one screen with a couple of text-entry boxes where we can put the prospective buyer’s name and e-mail address …. thanks to the magic of Whispernet the info would go right to Amazon and they could then send the prospect a message with more info on the Kindle. They could also track you or I as the lead originator, so if an order results, we’d get credit for it.”
Joe goes on to suggest some great operational ideas such as credit in the form of “a free Kindle book or two” and “a leader board showing the top 10 originators. There would be a lot of friendly competition to hit the #1 slot!” What’s more viral than a proposal that could turn every Kindle into an order-taking device and every Kindle owner into a Kindle salesperson?
I love Joe’s idea, and I believe it is well within the realm of Amazon’s engineer capacities as well as its marketing vision. Although “a free Kindle book or two” would be nice, I tend to think the setting up each Kindle with an Amazon Associates tag would be more flexible for Kindle owners (who might want to use their credit to order groceries from Amazon) and also more powerful over the long haul for Amazon. Each Kindle owner could automatically receive an Amazon Associate tag and account (if he doesn’t already have one), and the Kindle could be “wired” so that an email could go out automatically with a “click this link to order your Kindle now.” Amazon could even set it up so that the $35.90 affiliate fee could be split with the buyer, so that in addition to your handselling you would also be offering a prospective buyer a nice 5% discount for jumping on it right away through the link.
The profit motive would of course inspire a lot of evangelism – $17.95 a conversation is nothing to sneeze at. I feel a new chapter of my book percolating as I think about the possibilities here — I hope you won’t mind if I credit you for the idea when I wrote about it.
Customer Experience: Every time you someone asks you about your Kindle, you come a little closer to paying for it. 20 conversations and you are reading from a free Kindle! Duh?
Likelihood of Adoption (on a scale of 1 to 10): 9. What was it I said in the last paragraph. Yes, it was “Duh?” Not that there isn’t a downside to all this viral thinking. Amazon would not want to be responsible for the marauding hordes of Kindle owners preying on potential buyers in every upscale community from La Jolla to Kennebunkport, or the guys sitting in those cushy easy chairs in every Starbucks with an “Ask me about my Kindle” sign taped to their foreheads.
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Kindle Content Affiliate Program

If you liked the “Kindle Owners as Kindle Sellers” concept, you’ll love the Kindle Content Affiliate Program. (I know, it needs a catchier name, which no doubt Amazon will develop. I’m just going for informative here, not sexy).
One of the features that I love in the Kindle Store is the ability to get a sample chapter of just about any Kindle edition sent wirelessly to my Kindle within a few seconds via the Whispernet. What I’m suggesting here is just a new Kindle-to-Kindle wrinkle that would allow Kindle owners to buzz to their Kindle-owning friends about the latest book their reading, with a brief note and a sample chapter. Once again, the engineering required would be a snap, and from any e-book you were reading you could click on the menu bar and pull up a screen that would allow you to type in a friend’s kindle.com email address (or select it from a list of your Kindle contacts) and send off your note and sample with an easy-to-click invitation for your friend to buy the title that you recommend.
Since Amazon already established an affiliate account for you and your Kindle (see above), it would be easy for Amazon to pay you an affiliate fee whenever your recommendation results in a purchase by the friend you’ve contacted. Or, better yet, let Amazon split the affiliate fee so that 5% each goes to you and your friend.
Customer Experience: An idea like this one is bound to optimize the Kindle’s astonishing potential for putting readers into contact with each other and with authors or publishers whom they wish to follow. The same things that customers enjoy about the recommendation features of the main Amazon site would be made even more seamless for Kindle owners. Meanwhile, it’s yet another means for voracious readers to help defray their Kindle and Kindle Store expenses.

Likelihood of Adoption (on a scale of 1 to 10): 9. This one synchronizes chapter and verse with Amazon’s signature marketing and customer experience strategies. It would also easy for Amazon to protect Kindle owners from spamming abuses of the feature by requiring that such messages originate from a Kindle and allowing Kindle owners to block particular senders.

I’m just saying.

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