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Things to Do Before Your Kindle 3 or Kindle Wi-Fi Arrives: Purchase an Extended Warranty to Protect Your Kindle

Your Kindle 3 comes with a one-year standard warranty on materials and workmanship, but if you want to extend and expand that coverage to a two- or three-year warranty that also covers accidental drops and spills, you will need to act within 30 days of your purchase. So why not take care of this important detail before your Kindle arrives so you can clear the decks for reading when you have it in hand!

First, here are the basics on your standard warranty, with more small print on Amazon’s Kindle 3 Standard Warranty page:

This Warranty for the Kindle Device (the “Device”) is provided by Amazon Fulfillment Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States. However, if this Device was purchased in the United Kingdom, then this Warranty is provided by Amazon EU S.à r.l., 5, rue Plaetis, L-2338 Luxembourg (Lux reg. no. B 101818, Share capital 37500, Trading authorization no. 104408). The provider of this warranty is sometimes referred to herein as “we.”

We warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will, at our option and to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies to any repair, replacement part or replacement Device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use.


Amazon’s subsidiary Service Net Warranty Solutions LLC offers a 2-year extended warranty currently priced at $49.99 for the Kindle 3 with 3G+Wi-Fi or $39.99 for the Wi-Fi Only Kindle 3, and these warranties can only be purchased for a Kindle shipped within the past 30 days. Here are the basic details:

  • Provides replacement of your Kindle for any device failures under ordinary use. Adds accidental coverage so your Kindle is covered for mishaps like drops or spills.
  • The plan provides coverage against accidental damage under ordinary consumer use for two years from the date of original retail purchase.
  • Includes free shipping both ways, for your damaged and replacement Kindle (shippin
    g within the U.S. only).
  • Customer service and claim support available 6 am to 10 pm PT, 365 days a year — call (877) 441-3836 for warranty claims.
  • The 2-Year Extended Warranty is available for any Kindle (6″ Display, Free 3G + Wi-Fi, Latest Generation) shipped within the past 30 days. Only available to U.S. customers.

But the warranties listed above and offered by Amazon’s subsidiary may not be the best value proposition available. SquareTrade, a well-regarded provider of electronics warranties, offers 3-year extended warranties for both the $189 Kindle and the $139 Kindle for prices that are $10 less than Amazon’s. Square Trade’s warranties also include accident protection, plus the additional year.  


The SquareTrade warranties also required that you purchase them within 30 days of your initial Kindle purchase date. 


SquareTrade was founded in 1999 and has been providing electronics warranties since 2004, initially in partnership with eBay.

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