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From the Kindle Nation Mailbag: "Can I ‘return’ a Kindle purchase for credit if I ordered it by mistake?"

Thanks to Kindle Nation citizen Maria for writing in with this question:

Hello! I have a question about my kindle. I purchased a book by accident, and at first I did not know that I had bought  it. I must have accidentaly pressed “buy” without knowing  it. I clicked “home” and saw the book load. I tried to go back and undo the purchase, but could not. The book is still new and unopened. Is there any way to undo this purchase?

Maria, it is a fairly simple process as long as you are within the seven-day window that Amazon allows for Kindle book returns.

I recommend making sure you have either the Amazon order number of the 10-digit product number (“ASIN”), or both, and calling Kindle Support.

Kindle Support Phone Number 1-866-321-8851

(1-206-266-0927 outside the US)

Just explain what happened and ask if you can return the ebook for a refund. In most cases your refund should be approved and the book will be removed from your Kindle’s Home screen and account.

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