Every once in a while I receive an email from a Kindle Nation citizen expressing concern because she’s not receiving daily posts of Kindle Nation Daily pushed directly to her Kindle, and after receiving both of these messages from Jill and Heather in a 24-hour period, I felt it was time for a post.
Hello,
I had to cancel my subscription to the “pushed” Kindle Nation because I stopped receiving them around the end of December. I put in a question to Amazon about this problem but didn’t yet receive a response – any ideas I also had unsubscribed and resubscribed I still wasn’t receiving them. I have now once again “unsubscribed”.
I so enjoy the updates and would really like to resubscribe.
Thank you for your attention to this matter,
Jill
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Hello,
I hope my e-mail finds you well. I am a subscriber to the Kindle Nation Daily blog and remember reading in one of the updates that the system was having some issues with wirelessly delivering the blogs to Kindle. I have not received a Kindle Nation blog on my Kindle since December 27. Has this issue been resolved?
Thank you for your help.
Heather
While this problem does seem to crop up from time to time, it’s a Kindle system problem that can, in most cases, be easily addressed. As I write this, there have been 47 Kindle Nation Daily posts so far in the first 18 days of January, and all of them have been pushed to thousands of Kindles whose owners are subscribers to the Kindle edition of Kindle Nation Daily
. If you are a subscriber and you ever notice you’ve gone a couple of days without receiving your Kindle Nation Daily posts on your Kindle, I suggest following these steps:
- Try a system restart using the steps below (rather than holding the Kindle power switch to the right). In many cases this will resolve some minor issue that is blocking new blog content from downloading wirelessly to your Kindle. (Here’s a previous post on this subject). Then use the Home screen menu to select “Sync & Check for Items.” If all is well, you should see the blog on your Kindle home screen within an hour or two.
- If that doesn’t work, go to your Manage Your Kindle Subscriptions page and make sure that Kindle Nation Daily shows up in the listing of Your Active Kindle Subscriptions. If Kindle Nation Daily shows up under Your Inactive Kindle Subscriptions, click the “reactivate subscription” link to the right of the listing. You may have to update credit card information.
- If another hour passes and you still haven’t received fresh Kindle Nation Daily posts on your Kindle, contact Kindle Support via the web or by calling 1-866-321-8851. To ensure that the support personnel on the other end aren’t confused, I suggest giving them the exact name and ASIN number of the blog (Kindle Nation Daily – B0029U1A08), and insisting that you know other customers — like me, for instance — who are receiving new posts.
- Make sure your Kindle is on.*
- Disconnect the Kindle from the USB or Power Adapter cable.
- Press the Home button on the right edge of the Kindle.
- From the Home screen, press the Menu button on the right edge of the Kindle.
- Select “Settings” from the Home Menu.
- From the Settings page, press the Menu button again.
- Select “Restart” from the Setting Menu.
- Wait a couple of minutes for your Kindle to Restart, then give your Kindle another few minutes to update files, blog posts, etc.