Why should I provide my email address?

Start saving money today with our FREE daily newsletter packed with the best FREE and bargain Kindle book deals. We will never share your email address!
Sign Up Now!

It’s your giveaway post! Discover Oleg Gordievsky’s autobiography, Next Stop Execution, AND your FREE entry to our giveaway!!

From award-winning author Gary Ponzo comes the most terrifying thriller of the series: A Touch of Terror (A Nick Bracco Thriller Book 6)

The dark and sexy conclusion to the Deadliest Lies novels, where a ruthless CEO of hitmen claims the woman he loves: Bastard (The Deadliest Lies Novels Book 6) by Michele Mannon

Think ANCIENT ALIENS meets THE HUNGER GAMES! Start the 3-book series while Book 1 is FREE! Qualify (The Atlantis Grail Book 1) by award-winning author Vera Nazarian

Silicon Valley Tech meets The Cocaine Trade. Can you program yourself into a winner? The Heavy Side: A Novel by Ben Rogers

Save 83% on this 2-in-1 Cyberpunk Sci-Fi BOXED SET! Cyborg Corps Complete Series by J.N. Chaney and Chris Winder

It’s your giveaway post! Discover Jay Antani’s YA/hard sci-fi adventure thriller, Edge Of Light, AND your FREE entry to our giveaway!!

Blood is thicker than oil–until murder is involved…. The Reluctant Coroner by Paul Austin Ardoin

Save 75% on this picture book about safety and fun for dogs lovers! Sasha and His Red Leash (The Secret Diary of a Lucky Pup 1) by Yossi Lapid

A hilarious contemporary realistic YA debut novel about a rather cynical Black French Canadian teen who moves to Austin, Texas: The Field Guide to The North American Teenager by Ben Philippe

Kelly and Becky Griffin can’t seem to keep their hands off each other—which would be fine if they weren’t divorced… Two Turtle Island Doves: A Second Chance Romance by Kim Law

“A mystery that unfolds with an undercurrent of menacing inevitability”… Suspense and tension run high in award-winning author B K Mayo’s The Water Tower Club

previous arrow
next arrow

Amazon to Share Kindle Periodical Subscriber Info with Publishers

Is this a mountain, or a molehill? Or should we just call it “1985” and hunker down for two weeks of blowback and a lawsuit or two?

At some point in the last few days, Amazon began including this line in the “product detail” information display for all its Kindle newspapers and magazines: “Your name, billing address and order information will be shared with the publisher.” I got a heads up early this morning from Andrys Basten at the Kindle World blog, and felt it could be important enough to share with Kindle Nation immediately. Here’s a screenshot of the information as it appears on the New York Times page this morning:

There are online forum discussions already in which some participants are saying that this will make the recent Orwell ebook removal issue look miniscule by comparison, while others are calling this a non-issue.

For my part, it does not surprise me that Amazon decided that it had to begin providing certain information to publishers, or that it had to begin informing customers if it was already passing along that information. My years at Inc. magazine a decade ago confirmed me that subscriber address lists are pure gold to magazine and newspaper subscribers, not least because they are frequently monetized as a significant ancillary revenue stream by being sold and resold to list vendors in ways that would be alarming to any subscribers concerned about privacy and identity issues.

But this could have been handled in a much smoother way, a way that would be far more sensitive to customer concerns. Why not send an email to customers allowing several security options for providing the information, even if one of the options involved cancelling the subscription rather than providing any information? It would have required a lot less time and attention to detail than Amazon will probably end up devoting to cleaning up the mess of another public relations mini-disaster.

There have been times in the past when I may have become a little exercised with frustration over a sense that some of Amazon’s Kindle staff appear a bit high-handed and officious, particularly in dealing with the authors, publishers, and creative talent who provide so much of the Kindle’s reason for existence. But each time I learn of one of these screw-ups, it just makes me stop and wonder when Amazon is going to figure out that the Kindle and its relationship with Kindle downloaders and uploaders is the leading edge of its brand image, and should be treated accordingly.

In other words, every single strategic and tactical decision about the Kindle that might lead to a discussion anywhere in the Kindlesphere deserves and needs to be vetted and discussed in Jeff Bezos’ office, before it is executed. Like this one will be, even if only after the fact.