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Amazon Changes the Tablet World Forever with a Brand New Family of Kindle Fires from $159 Up

New Kindle Fire Family
New Kindle Fire Family

We said it could be Amazon’s biggest press conference ever, but it was even bigger than we’d imagined. Amazon had a press conference today in Santa Monica and absolutely blew away the competition in the tablet and ereader spaces with its new Kindle Fire and Kindle eInk ereader offerings.

The biggest news is an 8.9″ 4G LTE 32 GB Kindle Fire HD with blazingly awesome specs for just $499 with a 250 MB.month data plan for just $50 per year.

Kindle Fire HD - 8.9, Landscape
Kindle Fire HD – 8.9, Landscape

(Apple’s pricing for a not quite comparable but latest-generation iPad model is $729 for the iPad and $230 per year for the same data plan.) Amazon CEO Jeff Bezos is usually pretty reserved about making direct comparisons with other companies and their products, but during the slightly over an hour he spent onstage today he made such comparisons frequently and concluded, about the 8.9″ 4G LTE 32 GB Kindle Fire: “We’ve just built the best tablet at ANY price.” The 8.9′ 4G LTE 32 GB Kindle Fire HD is available for pre-ordering today and is scheduled to ship November 20 of this year.

We’ll be back with an overview and analysis later, but here’s the guts of Amazon’s press release on the Kindle Fire models today, and we’ll have separate coverage soon on the new Kindle Paperwhite e-Ink models:

SEATTLE–(BUSINESS WIRE)–Sep. 6, 2012– (NASDAQ: AMZN)—Less than one year ago, Amazon introduced Kindle Fire—combining 15 years of innovation into a fully-integrated, end-to-end service for customers. Kindle Fire quickly became the most successful product launch in the history of Amazon.com, earning over 10,000 5-star customer reviews, remaining the #1 best-selling product across the millions of items available on Amazon since its introduction, and capturing 22% of U.S. tablet sales in just nine months. Today, Amazon is excited to announce that it’s taking on the high-end with Kindle Fire HD—the next generation of Kindle Fire.

Kindle Fire HD (Photo: Business Wire) Kindle Fire HD (Photo: Business Wire)

The Kindle Fire HD familythe most-advanced tablets:

  • Ultra-fast 4G LTE wireless, powered by the latest generation 4G chipset, support for all 10 4G bands, and Amazon’s breakthrough 4G LTE data package—customers save hundreds of dollars in the first year compared to other 4G tablets.
  • Stunning custom HD display with in-plane switching, Advanced True Wide polarizing filter and custom laminated touch sensor for 25% less glare with rich color and deep contrast from any viewing angle.
  • Fastest Wi-Fi of any tablet—dual antenna, dual-band, and MIMO—40% faster downloads and streaming compared to the next fastest tablet.
  • High-performance processor and graphics engine for snappy and smooth performance.
  • Dual stereo speakers with Dolby Digital Plus audio—the standard in high-end audio—available for the first time on a tablet.
  • Kindle Fire HD starts with 16 GB of local storage, enough to accommodate the larger file sizes of HD content.
  • Exceptional battery life—7” Kindle Fire HD gets 11 hours of battery life.
  • Front-facing HD camera with custom Skype application for video calling from anywhere in the world.
  • New Amazon-exclusive features like X-Ray for Movies, X-Ray for Textbooks, Immersion Reading, Whispersync for Voice, Whispersync for Games, and Kindle FreeTime.
  • World’s best content ecosystem—over 22 million movies, TV shows, songs, apps, games, books, audiobooks and magazines.
  • Best cross-platform interoperability, with Amazon apps available on the largest number of devices and platforms so customers can access content anytime, anywhere.
  • Amazon’s top-rated, world-class customer service.

Amazon is also introducing an all-new upgraded version of the best-selling standard definition Kindle Fire with a faster processor, twice the memory and longer battery life—all for an even lower breakthrough price—only $159. Meet the all-new Kindle Fire family at www.amazon.com/kindlefirehd.

“We’re taking on the most popular price point for a tablet, $499, but doubling the storage and incredibly, adding ultra-fast 4G LTE wireless,” said Jeff Bezos, Amazon.com Founder and CEO. “Kindle Fire HD is not only the most-advanced hardware, it’s also a service. When combined with our enormous content ecosystem, unmatched cross-platform interoperability and standard-setting customer service, we hope people will agree that Kindle Fire HD is the best high-end tablet anywhere, at any price.”

The Best Hardware

Stunning Custom HD Display

The 8.9” display on Kindle Fire HD features an incredible 254 pixels per inch with a resolution of 1920×1200, with pixels that are indistinguishable to the human eye. The 7” Kindle Fire HD features a stunning HD display with 1280×800 resolution that delivers deep, detailed contrast and rich, natural color. Kindle Fire HD also uses Gorilla Glass to provide superior strength and reliability. Kindle Fire HD starts with excellent resolution, but that is only the beginning—Amazon also added custom features that reduce glare and improve color saturation at any viewing angle.

Most tablet displays are made up of two pieces of glass—an LCD on the bottom and a touch sensor on the top, separated by an air gap. This air gap allows light to come through the touch sensor and reflect off the LCD, which causes added glare for the user. Fire HD solves this air gap problem by laminating the touch sensor and the LCD together into a single layer of glass, creating a display that is easy to view even in overhead light, and reducing glare by 25% relative to the latest generation iPad.

Like many tablets, Kindle Fire HD uses in-plane switching (IPS) to improve color reproduction. But displays that only use IPS still appear washed out at various angles, such as laid sideways in bed, flat on a table, or propped up in a case. Fire HD features an Advanced True Wide polarizing filter that is applied directly to the LCD panel. This results in a display that shows the same deep contrast and rich, detailed color from any angle.

High-End Laptop-Quality Wi-Fi—40% Faster Downloads and High-Speed Streaming

HD content has much larger file sizes than standard definition content—for example, Marvel’s The Avengers in standard definition is 785 MB, but in HD, The Avengers is 2.97 GB. Files of this size require the very latest in Wi-Fi technology to download or stream the HD content quickly and reliably—anything else results in buffering, slow downloads and dropped connections. Many Wi-Fi enabled devices only use the 2.4 GHz wireless frequency. This frequency is crowded since it is used by everything from other tablets to microwave ovens, baby monitors, Bluetooth devices, not to mention the neighbors’ Wi-Fi networks. Kindle Fire HD circumvents this congestion with state-of-the-art dual-band Wi-Fi. Kindle Fire HD can automatically switch between the 2.4 GHz network and the newer, less crowded 5 GHz network, resulting in better range and less interference. In addition, dual antennas and Multiple In/Multiple Out (MIMO) allow for higher bandwidth and longer range. The new Kindle Fire HD is the first tablet to market with all three of these latest generation Wi-Fi technologies—dual-band support, dual antennas, and MIMO. This is the first time this state-of-the-art Wi-Fi technology has been offered in a tablet, resulting in 40% faster throughput compared to the latest generation iPad.

Latest Generation 4G LTE Wireless

The large-screen Kindle Fire HD is also available with ultra-fast 4G LTE, with download speeds as fast as Wi-Fi. To keep the 4G Kindle Fire HD just 8.8 mm thin, Amazon custom-designed its 4G wireless modem to be just 2.2 mm. Some 4G devices don’t support all of the non-4G bands—Kindle Fire HD includes support for 10-bands, so even if a customer doesn’t have perfect 4G coverage, the Kindle will fall back to the fastest available 3G speeds.

Amazon’s Breakthrough 4G LTE Data Package

The 4G Kindle Fire HD comes with the most affordable 4G tablet data package. Customers will have access to a 12-month data plan with 250MB per month, 20GB of Amazon Cloud storage, and a $10 credit in the Amazon Appstore for a one-time cost of $49.99. In fact, when you combine the cost of the device and the data plan, customers who purchase the Kindle Fire HD 4G LTE will pay over $400 less than latest generation iPad owners in the first year of ownership. Customers can also choose to upgrade to 3 GB or 5 GB data plans from AT&T directly from the device.

8 GB of Storage is Not Enough for an HD Tablet

Customers want to enjoy HD content if they have an HD tablet—and 8 GB of on-device storage isn’t enough for the larger HD file sizes. The 7” Kindle Fire HD is available with 16 GB or 32 GB of on-device storage, and the large screen Kindle Fire is available with 16 GB, 32 GB or 64 GB of on-device storage. This large on-device storage capacity is in addition to the free storage Amazon provides for Amazon digital content in the Amazon Cloud. Amazon digital content is automatically backed up for free in the Amazon Cloud’s Worry-Free Archive where it’s available anytime.

Powerful World-Class Processor—Snappy and Smooth

An HD display and HD content must be driven by a powerful processor and optimized software. The Kindle Fire HD family features world-class processors and the new Imagination Technologies graphics engine for lightning-fast HD graphics and excellent fluidity. The 8.9” Kindle Fire HD is powered by the latest generation OMAP4 4470 processor and Imagination SGX544 graphics engine capable of over 12 billion floating point operations per second—50 percent more than Tegra 3, and both Kindle Fire HD 7” and 8.9” come with higher memory bandwidth than Tegra 3. Combining the latest generation processors with significant customization of the Kindle Fire software by Amazon engineers results in a snappy and smooth experience for the user.

Dual Stereo Speakers and Exclusive Dolby Audio—The New Standard for Tablet Audio

Customers shouldn’t need to wear headphones while watching a movie on a tablet to get excellent sound. Kindle Fire HD solves this by combining dual stereo speakers with the next generation Dolby Digital Plus audio platformthe standard in high performance audioto offer a world-class audio experience. Dolby’s audio suite for Kindle Fire HD includes technology used to adjust volume and deliver easier-to-understand dialogue in movies and TV shows. Kindle Fire HD automatically optimizes the audio profile based on what a customer is doing, such as watching a movie, listening to music, using third party apps like Pandora and Netflix, and also optimizes for headphones versus speakers. All of these pieces combine to create an exceptional audio experience that results in clearer, crisper and balanced sound quality.

11 Hours of Battery Life

The 7” Kindle Fire HD is optimized to deliver high performance without sacrificing battery life, delivering over 11 hours of battery life.

Thin and Light

Even with a custom display, a powerful processor, extra speakers and dual-band/dual-antenna Wi-Fi, the new Kindle Fire HD is extremely light and thin. In fact, Kindle Fire HD 8.9” weighs only 20 ounces and is just 8.8 mm thin. Kindle Fire HD 7” is small enough to take everywhere and light enough to hold easily and comfortably in one hand.

Connect with Bluetooth and HDMI

Kindle Fire HD supports Bluetooth, enabling customers to connect their wireless Bluetooth headphones or Bluetooth speakers to listen to songs, videos or audiobooks. With Bluetooth connectivity, customers can also easily connect to a wide range of Bluetooth-enabled keyboards. HDMI out makes it easy for customers to connect the Kindle Fire HD to their big-screen TV to enjoy their favorite HD videos and photos.

Stay in Touch with Front-Facing HD Camera

The new Kindle Fire HD features a front-facing HD camera. Skype created a customized app tailored for Kindle Fire HD that is ready to use out of the box for free HD video calls at home and abroad. Kindle Fire HD makes it easy for the over 500 million customers already using Skype to get in touch with friends and family.

Beautiful Leather Covers

Covers for Kindle Fire HD feature a premium textured leather exterior in a variety of colors and a subtle woven nylon interior to provide the lightest and thinnest form of protection. The integrated magnetic clasp ensures the cover remains securely closed while in a backpack, purse, or briefcase. The cover automatically wakes Kindle Fire HD upon opening and puts it to sleep when closed, making it easy to dive right back into whatever content a customer is enjoying.

All-New Features Only Amazon Can Offer

X-Ray for Books

One year ago, Amazon introduced X-Ray on Kindle Touch, and customers loved it. Amazon is extending X-Ray to books on Kindle Fire, making it easier than ever for customers to learn more about the content they love by exploring the “bones of the book.” With a single tap, readers can see all the passages across a book that mention ideas, fictional characters, historical figures, places or topics that interest them, as well as more detailed descriptions from Wikipedia and Shelfari, Amazon’s community-powered encyclopedia for book lovers.

X-Ray for Movies

“X-Ray for Movies” is a new feature that revolutionizes the movie experience by bringing the power of IMDb directly to movies on Kindle Fire HD, accessible with a simple tap. Without ever leaving the movie, customers can look up any actor in the scene or movie, see what other movies they have been in, and view photos, biographies and more. X-Ray is offered only by Amazon and is exclusive to the Amazon ecosystem. IMDb, an Amazon company for 14 years, is the #1 movie website in the world with more than 160 million monthly unique visitors worldwide.

X-Ray for Textbooks

Glossaries in print textbooks contain the most important information for students, but they’re placed inconveniently in the back of the book. And glossaries don’t always contain enough information for students working to understand new concepts. X-Ray for Textbooks solves these problems by integrating the glossary directly into each textbook page and by algorithmically assembling related data from Wikipedia and YouTube.

Immersion Reading

Research supports that readers can benefit from listening while reading. Together, Amazon and Audible invented “Immersion Reading,” allowing customers to fuse together printed text and professionally-narrated audiobooks, giving readers the ability to experience their reading with two senses—sight and sound. As the reader views the text of their book on Kindle Fire, text is highlighted as it is professionally-narrated, creating a more immersive experience, as well as deeper learning and comprehension.

Whispersync for Voice

Whispersync for Voice allows customers to synchronize their Kindle books with professionally-narrated audiobooks—customers can start reading a book on Kindle Fire and seamlessly switch to listening to the companion audiobook, picking up exactly where they left off. With Whispersync for Voice, customers can continue enjoying books during commutes or any other time their eyes are busy. When they get in the car, customers can effortlessly pick up the story right where they left off reading by listening to the professionally-narrated audiobook using Bluetooth on Kindle Fire HD or with any Audible app on their smartphone.

Ideal for Gaming

Amazon has worked with leading developers to offer new Android games exclusively on Kindle Fire HD, including Activision’s popular Skylanders Cloud Patrol franchise and Crytek’s Fibble. In Skylanders Cloud Patrol, gamers will discover a new feature—the ability to purchase physical toys from within a game. Customers will be able to purchase a unique Skylanders character with a single click, and Amazon.com will deliver it to their doorstep. In addition to hardware that’s perfect for gaming like stunning custom HD displays, fast Wi-Fi and large on-device storage, the Kindle Fire HD family also offers HD Games, gyroscope and accelerometer for full tilt and turn controls, as well as social gaming features including group leaderboards and achievements.

Whispersync for Games

One of the biggest frustrations of mobile gaming is that when customers switch devices or delete and re-install the game on the same device, they have to start a level over or go back to the beginning of the game. To solve this problem, Amazon extended its Whispersync technology to gaming with Whispersync for Games. Whispersync for Games syncs a customer’s place in the game and saves unlocked levels, so even if they get a new device, the progress is backed up in the cloud.

Kindle FreeTime

Amazon today reinvented parental controls with Kindle FreeTime. FreeTime gives parents easy-to-use tools to personalize their children’s digital media experience. With FreeTime, parents never have to worry what content their kids will access—parents select all of the content their kids can see and kids can’t exit FreeTime without a password. FreeTime also lets parents limit their kids’ screen time by content type—they may choose to limit videos and games, for example, but make reading time unlimited. Kindle FreeTime will be available for free on all of the new Kindle Fire devices starting in the coming weeks.

Cloud-Accelerated Silk Browser

The new Kindle Fire family uses a new version of Amazon Silk with the unique “split browser” architecture that leverages the computing speed and power of Amazon Web Services to deliver content faster. The new Amazon Silk browser features an updated core rendering engine and a reengineered transport layer that contribute to faster page loads. Customers can experience full-screen browsing, reading view, and improved browsing with most-visited, trending and recommended sites all available from a single screen.

All-New Email and Calendar

The new Kindle Fire family features world-class Microsoft Exchange integration, with fine-tuned performance on many of the most critical e-mail functions. For example, typical Exchange accounts sync with the oldest emails first, ending with the most recent emails—Kindle Fire instead syncs with newer emails first, then with older emails, getting customers faster access to the most recent emails they are looking for. Kindle Fire also features a new calendar app, making it easy for customers to stay connected and keep track of their schedules. The new e-mail client offers support for the world’s most popular email providers—including Gmail, Microsoft Exchange, Hotmail and more.

Photos Brought to Life

Photos come alive in stunning high-resolution on Kindle Fire HD. Fire’s mosaic view arranges personal photos beautifully, and customers will be delighted to see their best shots on their TV with HDMI out. Kindle Fire lets customers easily import their photos from Facebook and because their photos are securely stored in Amazon Cloud Drive, they never have to worry about losing their favorite pictures.

New Latest Generation Kindle Fire—Only $159

Kindle Fire, the #1 best-selling product on Amazon for the past year, is now even better, with all the features customers love about the original Kindle Fire—all the content, seamless integration with the Amazon Cloud, Whispersync, and a brilliant 7” touchscreen—now with a faster processor for 40% faster performance, twice the memory and longer battery life. The new Kindle Fire also offers all of the new features that are exclusive to the Kindle Fire family—including X-Ray for Movies, X-Ray for Books, Immersion Reading, Whispersync for Voice, Kindle FreeTime and more.

Backed by the World’s Best Content Ecosystem, Cross-Platform Interoperability and Customer Service

All the Content—Over 22 Million Movies, TV Shows, Songs, Apps, Games, Books, Audiobooks and Magazines

Kindle Fire offers customers the largest selection of digital content, including thousands of exclusives:

  • Over 120,000 movies and TV episodes, including the most popular titles and the biggest new releases. Customers can stream or download, purchase or rent. Amazon Prime members enjoy unlimited, commercial-free streaming of over 25,000 popular movies and TV episodes at no additional cost with Prime Instant Video. Customers who are new to Prime get one free month of Amazon Prime when they purchase Kindle Fire.
  • Instant access to the most popular apps and games, including Where’s My Perry?, Pinterest, NBA JAM, HBO GO, Hulu Plus and Asphalt 7—each one optimized for Kindle Fire HD.
  • Millions of songs from over 3 million artists. Customers can stream purchases from the cloud, download playlists for offline listening, and store their personal collection in the cloud for access anytime, anywhere.
  • Millions of books, including over 180,000 titles that are exclusive to the Kindle Store. Over 650,000 books are priced at $4.99 or less; over 1.2 million are $9.99 or less. Amazon Prime members can choose from over 180,000 titles, including all 7 Harry Potter books and over 100 current and former New York Times best sellers, to borrow for free as part of Kindle Owners’ Lending Library, as frequently as a book a month with no waiting and no due dates.
  • Hundreds of magazines and newspapers—including Vogue, Esquire, National Geographic and Better Homes and Gardens—with glossy full-color layouts, HD photography, and beautifully detailed illustrations. Customers can try more than 50 free single issues available in the Kindle Newsstand, including Cosmopolitan, Maxim, O, The Oprah Magazine, ESPN The Magazine, Elle and Martha Stewart Living.
  • Over 100,000 professionally-narrated audiobook titles available, with free samples to listen to before buying.

Best Cross-Platform Interoperability with “Buy Once, Enjoy Everywhere”

With apps available on the largest number of devices and platforms, Kindle makes it easier than ever to access content anytime, anywhere. Customers can read and sync their Kindle books across iPad, iPhone, PC, Mac, Android phones and tablets, BlackBerry, Windows Phones and in their web browsers with Kindle Cloud Reader. Amazon Instant Video and Prime Instant Video are available to watch on iPad, PC, Mac, Xbox, Playstation 3, Blue-Ray, Roku and hundreds of compatible TVs, and because of Amazon’s Whispersync technology, customers never have to worry about losing their place in a movie or TV show. Amazon MP3s are available on iPhone, iPad, Android phones and tablets, Sonos and web browsers with Cloud Player. Apps from the Amazon Appstore for Android are available on all Android phones and tablets. No other company offers customers this level of flexibility with their content.

Free Month of Amazon Prime

Amazon continues to invest hundreds of millions of dollars to bring Prime members new movies, TV shows and books to enjoy at no additional cost. Amazon customers enjoy unlimited, commercial-free, instant streaming of over 25,000 movies and TV episodes with Prime Instant Video; over 180,000 books from Kindle Owners’ Lending Library to borrow for free, as frequently as a book a month, with no waiting and no due dates; and receive the convenience of Free Two-Day Shipping on over 15 million items from Amazon.com. Even with all this investment and continually growing selection, Prime remains at the same low price it launched with seven years ago—just $79. Customers who are new to Prime get one free month of Amazon Prime when they purchase Kindle Fire.

Arrives Pre-Registered

Kindle Fire comes automatically pre-registered so customers can immediately start enjoying their digital content purchased from Amazon or shop for new content.

Top-Rated, World-Class Customer Service

When a customer shops on Amazon.com, buys a Kindle Fire, or buys Kindle content, they know that with that they are also getting Amazon’s world-class customer service. Amazon scored 86—the top score—on the American Customer Satisfaction Index (ACSI), and 89 on the ForeSee customer satisfaction survey—the highest ever attained by a retailer. Amazon has been rated #1 in the National Retail Federation Customers’ Choice Awards, has been awarded the top spot in the MSN Money Customer Service Hall of Fame three years in a row, and is a JD Power and Associates 2012 Customer Service Champion. Customers have been shopping on Amazon for over 15 years, and they continue to do so because of the unparalleled end-to-end customer experience.

Special Offers

The new Kindle Fire family comes with special offers that appear on the lock screen. Examples of special money-saving offers that customers will enjoy include a $5 credit in the Amazon MP3 Store and a $5 credit for select titles in the Amazon Instant Video Store. Customers will also receive special offers and screensavers from brands like AT&T, Discover and Intel, such as a special offer of a $10 Amazon.com Gift Card when a customer uses their Discover card to purchase a digital product on Amazon.

Best Tablets at Any Price

The all-new Kindle Fire HD 7”with a stunning HD display, the fastest Wi-Fi, exclusive HD audio with two stereo speakers and Dolby Digital Plus, 16 or 32 GB of storage and a powerful world-class processor—all backed by the world’s best content ecosystem, best cross-platform interoperability and best customer service is $199. Kindle Fire HD 7” is available for preorder starting today at www.amazon.com/kindlefirehd7 and will begin shipping on September 14.

Kindle Fire HD 8.9”, with all of these features plus an ultra-high definition 8.9” screen, and 16 or 32 GB of storage, starts at $299 and is available for preorder starting today at www.amazon.com/kindlefirehd, and will begin shipping on November 20.

Kindle Fire HD 8.9” 4G, with the most affordable 4G data plan in the world, and 32 or 64 GB of storage, starts at $499 and is available for preorder starting today, and will begin shipping on November 20.

The new latest generation Kindle Fire with a faster processor for 40% faster performance, twice the memory and all the new features is only $159, and pre-order to reserve their page in line at www.amazon.com/kindlefire and will begin shipping on September 14.

CUT TO THE CHASE?

Here are our quick-ordering links!

 

Kindle Fire Giveaway Sweepstakes – Enter Here by September 9 to Win a Brand New Kindle Fire, sponsored by Carrie Lofty, bestselling author of the brand new Pocket Star release HIS VERY OWN GIRL

You’ve come to the right place to enter Kindle Nation Daily’s Kindle Fire Giveaway Sweepstakes!

Just scroll down to enter… and make sure you improve your chances to win Kindles and other valuable prizes by signing up for our Kindle Nation Daily Digest newsletter!

… but first, a word from this week’s Kindle Fire giveaway sweepstakes sponsor!

His Very Own Girl

by Carrie Lofty
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Order now for instant delivery to your Kindle!

Here’s the set-up:

From the author of Flawless and Starlight comes an emotional, sensual romance set during World War II about a female British civilian pilot and the American paratrooper medic who opens her heart. An eBook exclusive from Pocket Star!

After the War took the lives of Lulu Davies’s parents and her fiancé, she promised herself she would guard her heart carefully and concentrate on her great love–flying the biggest and best airplanes in the sky. Lulu is a pilot in the British civilian air force, ferrying planes around Great Britain and keeping her eye on a coveted spot in a training program for world-class pilots. She’s perfectly content to strive for greatness in the skies, and dance with a few GIs on the way.
Brawny, quiet American medic Joe Weber signed up with the paratroopers to escape his checkered past; he’s hoping that jumping out of planes and patching up soldiers will earn him respect and a hopeful future. Joe’s first real test of medical skill is on a pilot whose plane takes a hard landing in a training field; after rushing to the crash scene, he is stunned to come face-to-face with a gorgeous Rita Hayworth lookalike. And when the two cross paths at a dance hall a couple weeks later, he can’t resist the urge to find out more about this spirited, dark-haired beauty.
Their flirtation breaks all of Lulu’s rules, but dance by dance, week by week, walk by walk, she finds herself falling in love with this honest, vulnerable man on the run from his demons. But as Lulu and Joe’s undeniable attraction gains momentum, World War II steadily intensifies toward D-Day. Only time and hope will tell if the two lovers can overcome the past to form a beautiful life together in peace-time.

 

 

 


(This is a sponsored post.)

What to Expect on September 6: It Might Be Amazon’s Biggest Press Conference Ever, with Major Pyrotechnics for the Kindle Fire and Amazon Prime

Amazon’s press office staffers have been earning their keep this month — the company has put out 16 press releases already in August, including 10 in the last 11 days, after averaging 11 per month during the first half of 2012 — but the real heavy lifting lies in the work that’s being done to prepare for what may become Amazon’s biggest press conference ever next Thursday, September 6.

Based on what we’ve seen from Amazon in the last few weeks, combined with developments like the release of Google’s Nexus 7 tablet in July, we’re fully prepared for a blockbuster event that, among other things, should feature

  • the release of a brand new Kindle tablet (to succeed the suddenly sold out Kindle Fire 1),
  • updated eInk models including one or more with a front-lit display to remove any slight hardware advantage held by Nook’s Glowlight feature, and
  • major enhancements to Amazon Prime that could have the effect of transforming customer experience across the entire Amazon Store.

As a Kindle Nation Daily reader you will be well represented at next week’s press conference in Santa Monica, with KF-KND editor April Hamilton and contributing editor Len Edgerly (of The Kindle Chronicles) on the scene (April for same-day coverage and Len for an onsite interview that will be featured in the following Saturday’s Kindle Nation Weekender), and associate editor Candace Cheatham and myself stirring the pot from KND world headquarters.

Jeff Bezos

Part of the challenge for Amazon in such an event is to find a way to distill dozens or even hundreds of product enhancements, feature roll-outs, and new or significantly expanded services into a single compelling story that Jeff Bezos can present to the world from a single stage within, one hopes, a single hour. Our expectation that this could be “Amazon’s biggest press conference ever” is based in large part on the impressive breadth of groundbreaking new announcements that the company seems poised to make, but figuring out how Amazon could break all that ground without stories A and B stepping on stories C, D, and E is way above my pay grade, and perhaps even Bezos’.

And we could be totally wrong, but we can’t think of any way that Amazon could layer an announcement like a new Kindle phone or, say, the acquisition of Spotify AB on top of the aforementioned items without totally losing focus on its various Fire, eInk, and Prime announcements. The image that comes to mind for me is of Henry Ford holding a press event to announce the Model A but also, at the same event, announcing the Model T, the Thunderbird, the Lincoln, the Falcon, the F-150 and more. Wouldn’t the glut of messages have made them all the Edsel? But it may be that we on the outside just lack sufficient imagination.

So let’s start with Amazon Prime.

“Amazon Prime is the best bargain in the history of shopping,” said Jeff Bezos again this week in one of Amazon’s press releases, and this time he teased us — and perhaps next week’s press conference as well — by adding the line “and it’s going to keep getting better.”

Better how?

Over the past five years many of us have come to understand Amazon’s Kindle and now the Kindle Fire as a seamless, friction-free, almost instantaneous content delivery system for a growing catalog of entertainment and/or educational content that began with ebooks and now includes newspapers and magazines, blogs, audiobooks, music, movies, television programming, games and productivity apps, and other web content. Of course all of that content, in order to be deliverable almost instantaneously to handheld devices with no transmission or data cost, is digital in one way or another.

But Amazon is far from just a digital store: it has grown the rest of its retail store relentlessly across a growing number of departments, platforms and nations, with the result that it now offers tens of millions of physical products in nearly every imaginable category. And until Jeff Bezos and his team of innovators manage to turn Amazon into Nanozon by coming up with some way of digitalizing and then reifying physical products via some new wireless manufacturing-via-quantum physics functionality, Amazon Prime may offer the company and us its customers the best chance to revolutionize delivery, even if it doesn’t quite hit the “nearly instantaneous” sweet spot.

One possibility would be a major expansion of expedited Prime shipping options such as Amazon’s remarkable $3.99 overnight delivery service and the same-day delivery program that is now available for some products in the cities of Baltimore, Boston, Chicago, Indianapolis, Las Vegas, New York City, Philadelphia, Phoenix, Seattle and Washington, D.C.

Part of the trick for Amazon is to build as much value as possible into its Amazon Prime buffet while avoiding any increase in the same $79 per year membership price with which it kicked off Prime back in 2005 when its only real offering was free two-day shipping on about a million  selected items. It’s a major feather in Amazon’s cap that the program is still just $79 seven years later with 15 million eligible items and the much newer additions of 22,000 free movie and television offerings under Prime Instant Video and 180,000 Kindle titles that can be borrowed free (up to one per month with no due dates) via the Prime-eligible Kindle Owners Lending Library.

Another possible addition to Prime features might involve the offering of 3G or 4G Kindle Fire connectivity for Prime members. Such an offering would be costly, but we always pay attention to what Amazon CEO Jeff Bezos has to say, and we thought it was very significant when he told our contributing editor Len Edgerly in an exclusive interview earlier this summer that, of all of the company’s customers, the people who read the most (or buy the most books) are people who buy “our 3G version of the Kindle.”

“And the reason, I think, for that,” Bezos said, “is that it makes getting books even more frictionless, makes it even easier. You don’t have to look for a WiFi hotspot. You can just get them wherever you happen to be. And it roams globally at no charge, so people can figure that out, too, and get it wherever they are, even if they’re traveling around the world.”

Part of the DNA that has made Bezos and Amazon so successful, of course, lies in the capacity to take a conclusion like that one and extrapolate that adding 3G or 4G wireless connectivity for a new deluxe Prime-compatible Kindle Fire would almost definitely have a similarly salubrious effect on the shopping behavior of its owners for other content and products, both digital and physical, in the Amazon store. It remains to be seen whether Amazon could make free 3G or 4G wireless connectivity work for its tablets the way it has worked for the Kindle 3G and Kindle DX, but even limited connectivity to the Amazon cloud and the Amazon store would be a significant start. If Amazon could offer unlimited connectivity across the entire web, market share for the Fire tablet family would quickly grow well beyond the benchmark the company announced this week: “Kindle Fire has captured 22% of tablet sales in the U.S.”

Then there’s the very significant fact that the press conference is being held in Santa Monica, rather than in New York like past Kindle press conferences and announcement events. We don’t think the LaLa-land location is any accident, so we’re expecting that the event will include some real Hollywood star power, perhaps in support of original video content that might be free to Amazon Prime customers for viewing on the Kindle Fire and other devices — say, an original docudrama series based loosely on the agency model pricing conspiracy, directed by Steven Spielberg and starring Tommy Lee Jones, Meryl Streep, and John Lithgow?

Nor would we be surprised to see some stars onstage as voice actors in association with even greater Kindle integration and expansion of Amazon’s Audible.com subsidiary, following on the recent Audible roll-out of its “A-List” program of performances featuring Colin Firth, Anne Hathaway, Kate Winslet, Samuel L. Jackson, Dustin Hoffman, Susan Sarandon, and Jennifer Connelly.

No doubt it will all be great fun, and it may lead Amazon’s share price to rise even further beyond its current all-time high levels, but don’t get us wrong: after the confetti has landed and helium balloons have attached themselves to the ceiling, the event should be largely about the Kindle and especially a new Kindle Fire. Although Amazon announced this week that it is “sold out” of the Kindle Fire, this “sold out” status is not quite the same as the “sold out” status that occurred in November 2008 (and lasted for months) after Oprah went Gaga over the original Kindle. This time it is clearly the case of Amazon pulling the Kindle Fire’s Buy button ahead of the announcements contemplated by Bezos when he said in a release this week: “Kindle Fire is sold out, but we have an exciting roadmap ahead—we will continue to offer our customers the best hardware, the best prices, the best customer service, the best cross-platform interoperability, and the best content ecosystem.”

So what about that exciting roadmap? We’ll certainly be paying close attention to see how much adoption Amazon announces of the ideas noted in our July 23 piece entitled 17 Features Amazon Must Add to the Next Kindle Fire, After Google Raises the Bar with the Nexus 7 Tablet. But even that list now seems so July 23 that we’ll expand on it a bit here and suggest the following killer feature set for a brand new Fire:

  • Slim it down
  • Lighten it up
  • Improve screen resolution
  • Speed up the processor
  • Improve web functionality with less reliance on truncated “mobile” representations
  • Allow an SD Card
  • Offer 3G/4G wireless connectivity, possibly free with Amazon Prime
  • Keep the $199 price point for the new 7” Fire and offer a larger Fire for under $250
  • Allow greater user control of font sizes on the web and in apps
  • Allow full input/output functionality for apps such as Google Docs/Google Drive documents
  • Enhance curb appeal so that teh Fire looks and feels as good as the Nexus 7
  • Add external volume controls
  • Provide camera functionality similar to that on the iPhone
  • Provide Siri/Iris Capability that hits the sweet spot both for information and for commerce
  • Add a microphone
  • Add Text-to-Speech
  • Place the power switch (and an external volume control) on the upper right edge
  • Allow greater user personalization and customization
  • Add full-featured GPS for a 3G or 4G model
  • Add maximum Android platform compatibility
  • Add access to Google’s Android Market
  • Seize every available opportunity to make the Fire a replacement for netbooks and notebook computers

See what we mean? Even half of that is a lot to announce in one day. And there are plenty of other possibilities, including even the possibility of a dual screen tablet/eInk combo, but we’d rather see Amazon focus on making each of these very different devices, as well as the Kindle phone that will surely follow, as good as it can be.

Stay tuned.

17 Features Amazon Must Add to the Next Kindle Fire, After Google Raises the Bar with the Nexus 7 Tablet

If you happened to read my post earlier this week on Google’s new Nexus 7 tablet, you know that it’s probably the biggest rave review I have ever given to a Kindle competitor. Not to go all Oldies on you, but when it comes to the basic value proposition of hardware design and initial cost, the new kid on the block is now the leader of the pack. We like it. We like it a lot. You get the picture?

If tablet development were frozen at this point (unlikely) and every consumer shopping for a tablet had the opportunity to test drive a $499 iPad, a $199 Kindle Fire, and a $199 Nexus 7 before making a purchase (very unlikely), the Nexus 7 would quickly take a dominant position in sales. It’s certainly off to a good start — currently sold out on Google Play, just as the original Kindle was sold out for over half of its first 15 months of existence.

So why not just change the name over the door to Nexus Nation Daily? (I mean, aside from the fact that it sounds bad?)

Because the real winner in this new stage of the tablet wars will be us, as readers, viewers, listeners, players, and consumers. We may let Google, Apple and others fill up our dance card, but it says here that our best move will be to save the last dance for a brand new Kindle Fire sometime between now and November. Amazon is a big winner every time someone buys any tablet or smartphone that can run its free Kindle apps, but the company is continuing to make huge investments in building its video, music, and apps catalogs, and for those sectors it needs to hold onto its position as the leader in non-Apple tablet sales.
We won’t get swept up in every rumor about price, drop date, and features between now and November, but based on the early success of the Nexus 7, we’ll focus here on the improvements that Amazon must bring to a new Kindle Fire 2.0 to maintain its current strong position among Android* tablets.

  • Slim It Down: Someone on the web called the Fire “beefy,” and that seems an apt description now although it’s only about 2.6 ounces heavier than the Nexus 7 and over half a pound lighter than the iPad. The Nexus 7 form factor, slimness, density and weight distribution feels ideal in my hands.
  • Higher Screen Resolution: The Kindle Fire screen display and resolution is terrific, and I for one believe that Apple may be fudging the science in support of slightly exaggerated claims for the iPad’s “retina display” resolution. But the Nexus 7’s 1280×800 display (216 ppi) is gorgeous across a 7-inch screen, and Amazon should at least match that with its next Fire release.
  • Faster Processor: Google’s video presentation for the Nexus 7 clearly takes aim at the Fire when it says pointedly that “we’ve declared war on lagginess,” and for now at least they have certainly won a pivotal battle with its fast, crisp Quad-core Tegra 3 processor. That’s where the bar is set now for a $199 tablet.
  • Improved Web Functionality: The Fire may be almost everything it should be when it comes to running Amazon’s content consumption channels for ebooks, music, video, and apps, but despite the company’s claims for its Silk web browser the Fire is often laggy and clunky on the web. A big part of the problem is that Silk often pushes users into truncated, feature-limited, mobile versions of websites so that, for instance, you can’t use pinch and pan gestures to zoom in and out on many sites. For readers who have been drawn to the Kindle platform because they can adjust font sizes for easier reading, the tiny font sizes on many Silk-rendered sites is a big fail. On the Nexus 7, for instance, it’s easy to use an email service such as Gmail from within the Chrome browser (rather than from within the Gmail app) and thus to be able to pinch, swipe, pan, etc. to personalize the experience to suit one’s eyes. Similarly, Google Docs/Google Drive documents have very close to full input/output functionality on the Nexus 7, and that’s where the bar should be set for a new Kindle Fire.
  • Curb Appeal: The Fire doesn’t look bad, and it has a nice personality, but the Nexus 7’s combination of chrome, faux leather and scratch-resistant Corning glass is the new standard for sleek design. It looks a lot like what I expect we’ll see with a mini-iPad, and may inspire a similar level of gadget lust.
  • External Volume Button: The Nexus 7 volume buttons are ideally located on the upper right edge, and that’s just where they should be on the Fire.
  • Camera(s). The Nexus 7 has a relatively low-resolution front-facing camera, which frankly is not much of a plus unless you really want to take pictures of yourself. Amazon should go further and give the next Fire a camera capability similar to that on the iPhone. If the camera could shoot a brief video it could have the further virtue of being able to sync up with Amazon’s invitation for its customers to create video reviews.
  • Siri/Iris Capability: Do people really use Apple’s Siri and Google’s Iris beyond making joke videos about them and asking them “sexual” questions? I imagine many people do, and I’ll absolutely grant that they constitute a cool feature when you first try them. I suspect Amazon — the company that brings us shopping-enhanced Wikipedia — could actually improve on Siri and Iris by tying a service both to information and to commerce.
  • Microphone: If a new Fire is going to have a camera and a Siri-like service, of course, it will need a functional microphone.
  • Text-to-Speech: One of the reasons I prefer my Kindle DX to my Kindle Fire for reading is that I can easily switch to text-to-speech on most books, periodicals, and personal documents. There’s no good reason why the Kindle Fire shouldn’t offer text-to-speech, and now that the Nexus 7’s rudimentary text-to-speech shows that it can be done, Amazon should prove that it can be done well.
  • Power Switch Placement: Many Fire owners find the bottom-edge placement of the power switch a bit counter-intuitive, and it would make sense to move it so that it is above the volume buttons (that we suggest should be) on the upper right edge.
  • Greater Personalization and Customization: The desire for this kind of thing may vary widely among users, but my teenage son Danny (who was a great help to me in developing this list) tells me that the Fire display is “boring” because he can’t easily create his own wallpaper and he has to look at “those ugly shelves.” So some customization would be nice for some users, it seems.
  • GPS. Why not? It’s in there somewhere anyway, so it might as well be fully functional.

For the most part, the list above is composed of items where the Nexus 7 has raised the bar and the next Kindle Fire must match or better the new standard. But here are several additional items where Amazon could regain the advantage by raising the bar on its own initiative.

  • True Android Compatibility and Access to Google’s Android Market: It’s all well and good for Amazon and Google to be running competing app stores, but in keeping with the big tent retail strategy espoused by both companies (when they care to espouse it), we would like to see open access to each other’s app stores, maximum Android platform compatibility (so that, for instance, a new Kindle Fire could run Android 4.1 (Jelly Bean) rather than a skinned version of the platform, and maximum access to all content stores. The Nexus 7 runs Kindle, Amazon MP3/Cloud Player, Audible.com, and Netflix, so it’s not clear what the rules are that are (for now at least) keeping Amazon Instant Video off the Nexus 7. We expect to see tremendous ebook price wars between the Kindle and Google ebook sales later this year, so it may be silly to even suggest that Amazon should allow Google Play content stores on the Kindle Fire, but, well, can’t we all get along? We are approaching the point where these tablets could really replace portable/laptop/notebook/netbook personal computers, and nobody in this day and age would suggest that personal computers should come with built-in barriers to certain digital retailers’ content, would they?
  • 3G or 4G Option for Free, Cheap, or Not: Part of the reason Amazon gained such a foothold with the original Kindle was that it came with free 3G connectivity, something that seemed truly amazing in November 2007. While few of us complained when the original Kindle Fire arrived with wi-fi only, because there were few initial Fire uses where 3G would really make a difference, the uses of the Nexus 7 (or a Fire with the features suggested above such as GPS and a Siri-workalike) is such that an affordable plan for 3G or 4G coverage could be a huge boost to a new Fire’s market share.
  • SD Card Slot: As the cloud becomes more important, storage becomes somewhat less important, but any device that depends on wi-fi for content consumption needs to have sufficient storage so that it can be stocked with content prior to travel, and an SD card slot would be helpful there.
  • Price: It’s one thing for Amazon to get into an ebook price war with Barnes & Noble, and quite another to get into a device price war with deep-pocketed Google, but Amazon has shown great willingness to be aggressive on pricing, and a move into the $149-$189 territory for the Kindle Fire might be worthwhile. That said, it is also worth repeating a point made in last week’s review, that the true cost for the Google tablet is about $225, not $199, because of sales tax and a rather expensive shipping charge levied by Google.

How great would all these enhancements be? Well, I think they could be pretty great, but it’s always important to remember that, just as it is not all about the hardware, it’s also not all about the sheer quantity of features so much as how they fit together and how intuitive, user-friendly and elegantly simple a gadget is.

After all, it’s a device that should be meant to improve quality of life.

It’s not a pizza.

Which reminds me of something I heard the other day….

The Dalai Lama walks into a pizza shop … and says …

“Can you make me one with everything?”

Price and Feature Wars Ahead for Kindle eBooks and Tablets as Google Hits a Home Run with the New $199 Google Nexus 7 Tablet

My $199 Google Nexus 7 tablet arrived Wednesday, and I’m a newly minted fan. Kindle Nation Daily, and I personally, have been ardent in our love for all things Kindle for almost five years now, and this has not changed. But our heads have been turned by this new kid on the block. And not just because the emergence of the Google tablet could lead to some real ebook price and feature competition (as we’ll see later.)

The Google Nexus 7 hardware itself, and the attention to quality with which this 7-inch tablet has been built, is a flat-out triumph. The Nexus 7 hardware is manufactured for Google’s Android 4.1 (Jelly Bean) platform by Asus, and whether you give Google credit for bringing the Nexus 7 to market or for simply selecting the right Android tablet product from the available third-party choices, kudos are definitely in order.

Just to hit a few of the hardware high points, the unit comes with a 7” 1280×800 HD display (216 ppi) (same size as the Kindle display, better resolution than the Fire’s 169 ppi, not as good as the iPad’s 264), scratch-resistant Corning glass and a 1.2MP front-facing camera, and it weighs under 12 ounces (the Kindle Fire is 14.6 ounces and the iPad is about 23 ounces.) It has nice 10-hour battery life for most purposes (much longer if all you are doing is listening to music or an audiobook), ships with a fast, crisp Quad-core Tegra 3 processor, wifi, a camera, a microphone, and an accelerometer, among other things. The base unit comes with 1 GB RAM and 8 GB storage, or you can pay $249 for 16 GB storage.

There are various ways to look at this turn of events, and while they are largely good for Google, they are not necessarily bad for Amazon and the Kindle Fire. One reason the emergence of a Google tablet is actually great for Amazon is that, like the iPad, the iPhone, and several other devices, it is one more way to connect with the Kindle Store, the Amazon MP3 store and cloud player, the Amazon-owned Audible.com store, and the overall Amazon store, but of course there’s more to it than that.

There are now four important tablets on the market, and for the first time since late 2011, the game may be about to change at a fundamental level. Until now, the Kindle Fire has not had serious competition — in terms of the overall value proposition — from any other tablet. The Nook is a nice hardware unit that has been hampered on the content and customer-experience side by an Edsel-like initial presentation, atrocious customer service, and deceptive marketing. The Apple iPad is very cool, but at $399-$829 it is so expensive that it seems as if Apple thinks it is in a different market niche from that occupied by the Kindle Fire and the Nook (which is why the Fire has made serious inroads on the iPad market share.)

All that has changed, and the real competition is now on. As a hardware device, the Nexus 7 is significantly superior to either the Kindle Fire or the Nook, and one has to get into very arcane and rather nitpicky territory to find much about it that is inferior to the iPad.

In trying to define the value proposition among tablets in the past, I have stated my view that for most users the Kindle Fire can do 75 to 85% of what you actually would do with an iPad for 23 to 50% of the iPad’s cost. For the Nexus 7, based on my extensive use of it during the past 48 hours, I believe it can do about 97% of what most users actually would want to do with the iPad, still for just 23 to 50% of the iPad’s cost.

That’s pretty compelling. If you demand that your tablet must have “retina display,” you’ll want a third-generation iPad, and such magical and revolutionary enhancements combined with Apple’s brand power will likely dictate continued growth in iPad sales. But unless the iPad finds a way to compete with the Google tablet’s $199 price, that growth will slow, and it seems very likely that Apple’s iOs tablet market share, estimated recently at 70%, could decline to a minority share, as early as this Fall among all tablets sold, and eventually for total installed base as well. Any way you cut it, these events are likely to have a negative impact on Apple’s revenue in three important ways: overall iPad tablet sales, iPad per-unit profitability, and iPhone sales (which have already been surpassed by Android phone sales.) Apple’s Mac personal computer has been an iconic and profitable product for years despite having only about 13% of the U.S. PC market, but Apple’s iOs device strategies are predicated on a much greater market share, and Apple will have to act boldly over the next three to five years to avoid serious slippage in market share for the iPad, iPhone, and iPod Touch.

At the risk of admitting that I may have buried the lead here, I expect it will be equally interesting — and in this case we should have a very good idea over the next three to five months — to see how the emergence of the Google tablet affects Amazon’s Kindle offerings, by which I mean not only the array of devices but the wide and growing range of content that can be consumed on the Kindle Fire.

Like the Kindle and the iPod, the raison d’etre for the Google tablet is content consumption. The eInk Kindle and the Kindle Fire excel as content consumption devices, but even the Kindle Fire is not quite what we would like it to be when it comes to navigating the web, handling email, productivity uses, game play, and some other purposes. Google’s video presenters for the tablet and for the latest version of the Android platform are clearly taking aim at the Kindle Fire and the Nook when they say pointedly that “we’ve declared war on lagginess,” and for now at least they have certainly won a pivotal battle.

It’s important to remember, as we have seen repeatedly with the Kindle over the past few years, that it takes a lot more than having the best hardware to build dominant market share where personal electronic devices are concerned. While we loved the first three or four Kindle models (1, 2, 3, and DX) each in their own way as they came to market, what made Kindle the dominant ebook reader and transformed reading was the combination of the hardware with what I like to call the four C’s: customer base, catalog, convenience, and connectivity. From 1995 to late 2007 Amazon built an outrageously popular and well-stocked online bookstore that avid readers had already learned how to navigate, and with the launch of the Kindle made a seamless transition to even greater convenience and instantaneous-delivery connectivity.

The fact that Google has nailed the Nexus 7 tablet hardware does not mean that avid readers will come to see Google Play anytime soon as their go-to bookstore or, for that matter, their go-to online store for music or movies. Although Google uses some creative counting to claim the largest ebook catalog, the Kindle Store probably has an insurmountable lead among ebooks that are actually likely to be purchased  — one part of which is the fact that authors and publishers have given Amazon “Kindle exclusive” status for about 177,000 ebook titles at last count — and I’d be surprised if the Kindle ebook platform does not establish itself as the most popular ebook platform (and store) on Google’s tablet, just as it has on Apple’s tablet. If we see Google investing a great deal of cash in ebook price wars this Fall after the agency model is killed in the courts, it will be a strong signal that Google thinks it is worth the fight to try have its own ebook platform prevail over Kindle. But while Google’s pockets are much deeper even than Amazon’s, it will take more than price to compete with the Kindle’s bookselling prowess. Google’s bookstore is organized far better than the pathetically understocked iBookStore, but it falls far short of Amazon’s user-friendly search-and-browse infrastructure for both ebooks and print books.

Google Play may be much more competitive when it comes to music, movies, and apps. The combined power of the iTunes Store, Amazon’s MP3 Store and their respective clouds means that it will take a lot for Google to be a real contender with respect to music, but aggressive pricing and marketing could make a huge difference here. At least for now, neither Amazon’s nor Apple’s instant video offerings are available on the Google tablet, and Google’s App store is better stocked than Amazon’s. It will be interesting to see if Amazon is able to make deals for compatibility of its video and app offerings on the Nexus 7, but it’s hard to see why Google would want to go there.

Unfortunately, there are already some indications that Google, for all its cash, power, and virtuosity in several areas of its business, may not have the intense focus on customer experience necessary to push its Google Play content offerings anywhere near the head of the class. Perhaps I’m setting the bar high here after years of being spoiled by the stellar customer support offered 24/7 to Kindle owners, but my first couple of days with the Nexus 7 included some head-scratching moments, including:

  • I noticed online, before my unit arrived, that Google said it would come with a reasonably good selection of free preloaded content (including the movie Transformers: Dark of the Moon, a novel written by Robert Ludlum’s trademark, five popular magazines, and about 20 song tracks ranging from Merle Haggard to Busta Rhymes to Coldplay to the Stones.) Alas, said content was not present when my unit arrived. I called customer service and waited on hold for over 12 minutes before Tom picked up, which was over 11 minutes longer than I have ever waited to speak with a human in my dozens of calls to Kindle support during the past five years. Tom was surprised, but after he put me on hold for another four minutes he solved the problem.
  • The tablet’s front-facing camera seemed like a nice feature until I realized that there was no camera launcher pre-loaded onto the device. Eventually I found a useful free third-party camera launcher in the app store.
  • Google’s user manual for the device was not present on the Nexus 7 when I turned it on. I had to search for it on the web, find it in the Google Play store, and download it, only to find that it lacked much useful information, including, for instance, any reference to the camera or the preloaded content.
  • I’m fine with the fact that Google charged me $12.44 in Massachusetts sales tax for the Nexus 7. I wasn’t thrilled to be charged $13.99 for shipping, both because I was not given any options, because $13.99 seems like a lot fo two-day shipping of such a light, small package these days, and because, of course, I’ve grown accustomed to being charged exactly zilch for shipping when I order a Kindle. Of course Google does not have to do everything exactly like Amazon, but it seems worth mentioning here that my cost for the Google tablet was $225.43, not $199. On the other hand, I appreciated the fact that the device was supposed to come with a $25 credit for Google Play content, which would have made up for the additional cost if that $25 credit had actually arrived with the device. Instead, it arrived after I spoke to Tom in Google Support.

So it was a bit of a bumpy start, but I will get over it. Especially if I see plenty of evidence that Google knows how to do this customer support and customer experience thing. For people who use other Google commercial services like Blogger, Youtube, Adwords, Adsense, etc., Google is known for being a company where one can never reach a human being. Needless to say, that won’t work for Google’s latest business venture.

What’s the bottom line? If you were thinking of buying an iPad, I would strongly recommend that you try the Google tablet first. If you were thinking of buying a Kindle Fire, this Google tablet launch should give you pause. Amazon needs to act quickly to hold onto the Fire’s position in the face of this upstart, and that should mean — before the holidays — that we will see a new and improved Kindle Fire, with an even more appealing array of price points. Can Amazon compete at the high level at which Google has now set the bar? I’d be shocked if it didn’t step up, but we’ll see.

Wow! Your Kindle Fire Just Became Twice as Valuable with Our Magical New Tools for Finding All the Content You Want, at the Prices You Want!

It was just a few days ago that we announced the launch of our exciting new site for Kindle Fire owners, Kindle Fire at Kindle Nation Daily. The new subdomain attracted over 5,000 page views in the first week of its launch, but that’s just the tip of the iceberg now that editor April Hamilton and developer Mark White have conspired  to bring us a truly magical new array of tools for finding great Kindle Fire content at great prices including Apps, Free Apps, Audiobooks, Games and Free Games.

Click on this graphic, then check out the links in fire engine red!

You can start using these tools right away by going to our Fire page and checking out the links in fire engine red just below the main black-and-white navigation bar, or, if you’d like to know more about what to expect, here’s April’s introductory post:

Now You Can Find Apps, Free Apps, Audiobooks, Games and Free Games For Your Fire In A Snap, Thanks To Our New, Categorized Lists!

FINDING EXACTLY THE CONTENT YOU WANT FOR YOUR FIRE, WHETHER PAID OR FREE, HAS JUST GOTTEN A WHOLE LOT EASIER!

No matter how much you love your Fire, you’ve probably noticed that the sites you use to shop for content aren’t always organized in quite the way you’d like. It’s easy enough to find bestseller lists, but they’re limited to a certain number of titles. It’s easy enough to find lists of content filtered by genre or category, but the lists can’t always be sorted in the ways you’d like. You can find the top 100 free apps or games easily enough, but what about the 101st free app and game, and beyond?

Kindle Fire on Kindle Nation Daily’s got you covered!

We’ve been very busy working behind the scenes to bring you categorized, sortable lists that make finding the content you want an easy, hassle-free, and maybe even enjoyable experience. Take a look at our menu ribbon up there, and you’ll see it now sports three new categories of content: Apps, Audible Audiobooks and Games.

These lists reflect currently-available content from the Audible and Amazon sites, and are updated throughout the day. Each list opens with a default sort order, but each also offers you at least one other sort option.

List Details

For each item shown on all of the lists you’ll find an icon, title, average review rating, date added or released and a Get It Now/Buy Now button. You can mouse over the icon to display a brief description excerpt in a popup. Click on the Get It Now/Buy Now button or ‘read more’ link in the brief description popup to open the item’s product page on the Audible or Amazon site in a new window.

Don’t worry, clicking on these buttons or links does not immediately initiate a purchase, it just opens the product page in a new window so you can read more about it and decide whether or not to make the purchase.

Audible Audiobooks

Mouse over this menu item to open up a whole list of Audible Audiobook genres. Click on the genre you’re interested in to view a current list of available titles in that genre. When your desired list is displayed, it will be sorted by Date Added (most recent first) by default. But you can also re-sort the list by Review Rating, if that’s your preferred filter.

In addition to the detail items already listed above for all our lists, audiobook lists include the author name.

Apps

Under the Apps heading, you’ll find a subheading for All Apps and another subheading for Free Apps. The All Apps lists contain both paid and free apps, but the Free Apps lists contain only free apps.

Mouse over the subheading you’re interested in to view a list of app categories available for that subheading. Click on the category you’re interested in to view a list of apps or free apps in that category that are currently available in Amazon’s App Store. When your list is displayed, it will be sorted by Release Date (most recent first) by default. But you can also re-sort the list by Bestselling or Review Rating.

Games

The Games lists are just like the Apps lists.

Under the Games heading, you’ll find a subheading for All Games and another subheading for Free Games. The All Games lists contain both paid and free games, but the Free Games lists contain only free games.

Mouse over the subheading you’re interested in to view a list of game categories available for that subheading. Click on the category you’re interested in to view a list of games or free games in that category that are currently available in Amazon’s App Store. When your list is displayed, it will be sorted by Release Date (most recent first) by default. But you can also re-sort the list by Bestselling or Review Rating.

Make Kindle Fire on Kindle Nation Daily your first stop when you’re looking for Fire content.

You’ll find it saves you a lot of time and frustration, and since our lists are being updated all around the clock, you can come back each day to look for new entries!

Still in the works: categorized, sortable lists of Amazon Instant Videos and Amazon Prime Instant Videos! Stay tuned!

A Brand New Addition to the Kindle Nation Family! Now, a Brand New Site to Help You Get the Most Out of Your Kindle Fire … or to Help Your Decide if You Should Add a Fire to Your Personal Kindle Family

KFKND Masthead

  

Extended, Uncut Edition of Stephen King’s The Stand Finally Available As Audiobook http://bit.ly/z27CPV

(Ed. Note: Okay, full confession just ahead. As some of you know already, I was a little under the weather last weekend. I may not have been able to devote my usual energy to the Weekender, but it’s not like I did *nothing.* Indeed, I spent many, many hours over the course of the weekend and the following few days listening to a truly remarkable audiobook on my Kindle Fire. KF@KND editor April Hamilton has the full scoop here, but please, may I add my two cents worth? Thank you. Stephen King may have come into our cultural consciousness as a genre author in the horror category, and then as a colossally successful — and wealthy — genre author in the horror category, but the fact is that he is a novelist of extraordinary powers, as the National Book Foundation recognized a few years back when it recognized him with its Medal for Distinguished Contribution to American Letters. (See Walter Mosley’s introduction here and King’s acceptance speech here.) And it is my belief both that the uncut version of The Stand is Exhibit A for King’s place in any pantheon of contemporary American authors, and that Grover Gardner’s relentlessly energetic and pitch-perfect voice performance of the book will leave many reader-listeners, at the end of the 48-hour performance, wishing there had been more.

One last thing. Well, more than one, I guess. You don’t need a Kindle Fire to enjoy The Stand either as an Audible.com performance or as a Kindle book, but it sure helps, and it will help you save money, too. Since I enjoy both the Kindle book format and the Audible.com approaches to the digital reading experience, I often use my Kindle Fire to research and purchase the cheaper of the two formats when I know that I want to read a particular book. Finding the Kindle price is a snap, of course — you just click on the Kindle edition of The Stand and you’ll see that it is priced at $8.99, which I happen to think is a very nice price for 1,213 pages of reading pleasure. It’s a little more complicated, at first, with Audible.com, because you have to get into the mindset of translating Audible.com’s “credits” into currency. Here’s what I think’s worth knowing about Audible.com pricing:

  • If you are new to Audible.com, there are two things you should know: you can listen to Audible.com audiobooks not only on the Kindle Fire but on the Kindle 2, Kindle Keyboard, Kindle Touch or Kindle DX, and there’s no better way to start than with a free trial membership. With a free trial, of course, you can download and listen to The Stand or just about any other book absolutely free.
  • Then as the free trial ends and you’re trying to decide how to proceed, it will be time to decide just how much you want to make use of Audible.com. When I first joined, I signed up for an annual membership which resulted in my paying $14.95 a month for one credit per month, which certainly compares well with the a la carte cost of many audiobooks. The Stand comes in, for instance, at $33.60 for a non-member or $23.52 for members. But when I realized how often I was listening to audiobooks (first on an eInk Kindle or iPad and now on my Kindle Fire), I decided that it was well worth it for me purchase 24 credits in advance under the Audible.com Platinum plan. It does mean paying $229.50 in advance for 24 credits, but that comes out to the very sweet price of $9.56 per credit — that’s right, $9.56 for all 48 hours of The Stand – and I have a year to use them, and I’m allowed to roll over up to 12 credits if I haven’t used them within the year. I’m just saying. –S.W.) 

Wolfram|Alpha Brings Star-Trek Like Computer to Your Fire! http://bit.ly/wHexq2

 

You’ve probably seen it in countless futuristic films and television shows: a character addresses his computer by name and asks a plain-English question, prompting the computer to respond with a plain English answer. “Computer, what was the average rainfall on the Serengeti plain between the years 2000 and 2010?” “Computer, what is the recipe…

Study Finds Game Apps May Fend Off Alzheimer’s, Improve Cognitive Function http://bit.ly/x7ExZi

 

(Ed. Note: I’ll admit, I have no interest in Angry Birds. It’s my character defect, and I’m comfortable with it. But the Kindle Fire Gin Rummy app? That’s another story. There’s something weird about my personal brain chemistry that makes it easier for me to concentrate on the audiobook to which I’m listening if I am also, simultaneously, knocking early to put up points against Aiden, Yancy, or Mercedes in a game of gin rummy. So I was happy to learn that I’m also staving off dementia in the process. Life is good. –S.W.)

 

Stop feeling guilty about those stolen minutes spent playing Angry Birds, Words With Friends and Fruit Ninja on your Kindle Fire. You’re not just having fun; according to a new Archives of Neurology study, you’re giving your brain a workout that may be helping you avoid Alzheimer’s and improve your gray matter’s overall functioning with higher…

Does Amazon Want to Make the Fire Into a Gaming Console? http://bit.ly/xkLUeL

 

Maybe so. From the Company Town blog on the LA Times site: Amazon.com has been quietly recruiting game developers, posting dozens of jobs on its site. Why this burst of interest in game design from the world’s largest online retailer? P.J. McNealy, founder of Digital World Research, believes that Amazon is amassing resources to…

Book Spotlight: 3 Free Kindle Business Books http://bit.ly/xQmAL4

We came across this on PCWorld.com today, and are only too happy to share: For what is sure to be a limited time, Amazon is offering three business-oriented e-books for free. No strings attached; all you need is a PC, a Kindle, or any device capable of running a Kindle app (which means virtually…

If You’ve Got A Kindle Fire, You Need Amazon Prime http://bit.ly/zuznRC

Let’s open with full disclosure on this: neither this site nor any of its staff receives any affiliate fees or other compensation of any kind for recommending Amazon Prime membership, or providing links to sign up for the program. We’re recommending Amazon Prime membership to Kindle Fire owners simply because it’s the best way to…

 

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